FAQ 🪴
All Things Artificial Plants
How do I clean artificial plants?
Cleaning is a breeze! Just wipe them with a damp cloth or use a gentle vacuum attachment. For tougher spots, a mixture of water and mild soap works wonders.
Can artificial plants be used outdoors?
Yes, some of our artificial plants are designed for outdoor use and are made with UV-resistant materials to prevent fading in the sun. Be sure to check the product description or ask us if you’re unsure about outdoor compatibility.
Are artificial plants safe for homes with pets or kids?
Totally! Our plants are made from non-toxic materials, so they’re safe for little hands and paws. Plus, no soil, water, or fertilizers means less mess and more peace of mind for you.
Do artificial plants need any maintenance?
Not much at all! No watering, no pruning, and no stressing about sunlight. Just give them a dust-off every now and then to keep them looking fresh. It’s the easiest relationship you’ll ever have.
Can I reshape or adjust artificial plants?
For sure - most of our artificial plants have flexible stems and branches, allowing you to adjust them for the perfect look. They’re super easy to shape so you can create your ideal arrangement - no green thumb required.
How long do artificial plants last?
With a little care, artificial plants can last for years. Indoor plants stay gorgeous indefinitely, while outdoor ones with UV protection can handle the sun for a long time before showing their age.
Will artificial plants fade over time?
Not if we can help it! Our high-quality plants are designed to resist fading, especially for indoor use. For outdoor plants, choose UV-protected options, and if you’re feeling extra, a quick spritz of UV protection spray once a year keeps them looking fresh.
Are artificial plants worth the price?
I mean, we're going to say yes to this question for obvious reasons... But in all seriousness, unlike real plants, they don’t need water, fertilizers, or replacements, making them super cost-effective in the long run. Plus, they look amazing year-round and won’t throw a tantrum if you go on holiday. No guilt, just green vibes.
Are artificial plants eco-friendly?
Definitely. Artificial plants are reusable and don’t require water or pesticides, which helps conserve resources. Plus, their durability means you won’t need frequent replacements, reducing waste over time.
What are artificial plants made of?
Our plants are crafted from durable, high-quality materials like silk, plastic, wood, or polyester, all designed to look stunningly real. Whenever possible, we source options made from recycled materials, so your home stays stylish and sustainable.
Do artificial plants come fully assembled?
Most of our artificial plants arrive fully assembled and ready to use. For larger items or special arrangements, some minor adjustments may be needed, but we provide clear instructions for easy setup.
How do I choose the right artificial plant for my space?
We have a great deal of content on our blog for this! Think about the size of your space, the amount of natural light, and your style preferences. Browse our collections by category or ask our team for personalised recommendations.
Can I return or exchange artificial plants if I don’t like them?
Of course! We want you to love your purchase. Check out our hassle-free return and exchange policy for details, and feel free to contact us if you have any questions.
All Things Art
Who designs your art?
Every single piece is designed by us - yep, all of it! It starts with brainstorming and sketching (and maybe a little coffee-fuelled madness). From there, we use digital tools to bring the ideas to life and create artworks in a variety of styles. Once the art is finalised, we work our magic with editing software to enhance the DPI of the images, making sure your artwork looks stunningly clear and high-quality, no matter the size. Fancy, right?
What paper is your art printed on?
All of our prints feel silky to the touch as we use high-quality, light-weight, classic semi-glossy paper. See below for the full stats:
- Paper Finishing: Semi-glossy, enhances colours with a subtle shine.
- Paper Weight: 170 gsm (65 lb), thickness: 0.19 mm (7.5 mils), sturdy and durable.
- Sustainable Paper: FSC-certified or equivalent.
What canvas material do you use?
Our canvases are responsibly sourced FSC-certified wood stretcher bars with a lovely cotton-polyester blend (300-350gsm, 350-400 microns). More deets here:
- Thickness: Slim (2cm).
- Hanging Kit: Included, varies by country.
What sizes do you offer?
We’ve got a size for every wall—big, small, or somewhere in between. Check out our product pages for the full list of dimensions. Don’t see the size you need? Shoot us a message, and we’ll see if we can work some magic!
How long will it take to get my order?
Patience is a virtue… but we know waiting isn’t fun. Processing your order takes 1-3 days, and shipping usually takes 3-5 working days after that. Your new favorite wall decor is worth the (short) wait!
Can I return my order if I change my mind?
Since each print and canvas is made to order just for you, we can’t offer refunds unless something’s gone terribly wrong (like a misprint or damage). If there’s an issue, let us know within 24 hours, and we’ll make it right. Pinky promise.
What if my order arrives damaged?
Oh no! We hate when that happens. If your order arrives damaged, please email us within 24 hours with a photo of the issue, and we’ll send you a replacement faster than you can say “wall-worthy art” (well, maybe not that fast).
How do I hang my print or canvas?
We recommend a hammer, some nails, and a sprinkle of confidence! For canvases, you can use wall hooks or adhesive strips if you’re renting. Prints look amazing framed - time to channel your inner gallery curator!
All Things Apparel
Who designs your apparel?
We'll give you one guess. It's us - AGAIN! Well, mainly Aila. She loves drawing, and with Chris' keen eye, we finalise a wide range of styles to suit all plant-obsessed peeps.
How long does it take to get my order?
Once you place your order, it takes about 1-3 days to process. After that, shipping usually takes 3-5 working days. It’ll be on your doorstep faster than your pothos can grow a new leaf... maybe.
Can I return or exchange my order?
Since all our clothing is made-to-order just for you, we can’t accept returns unless there’s an issue like a defect or damage. If something’s wrong, let us know within 24 hours of receiving your order, and we’ll make it right - promise!
Are your clothes sustainable?
Absolutely! Our production process is as green as the plants we love. We work with eco-conscious partners who use sustainable materials and processes to minimise waste. So, you can look great and feel great about what you’re wearing.
What’s the best way to care for my plant-themed clothing?
Treat it like your favourite plant - gently! Machine wash inside out on a cold cycle, avoid harsh detergents, and air dry whenever possible.
Can I request a custom design?
While we don’t currently offer custom orders, we’re always open to new ideas! If you’ve got a design suggestion or a favourite plant you want to see featured, let us know - we might just add it to our collection.
What if my order arrives damaged?
Oh dear - that’s not what we want at all. If something arrives damaged, email us a photo within 24 hours, and we’ll replace it faster than a snake plant can survive a drought.
Still have questions?
Drop us a line at hello@plantish.uk, and we’ll get back to you as soon as you can say sansevieria (but probably closer to 48 hours). 🌿